Here’s a few questions it might be useful to ask before designing a mobile phone case, or alternately, before buying a warehouse full of some other manufacturer’s mobile phone cases: (1.)  Should we use rivets to attach the belt clip to …

Product #FAIL: Koodo Phone Case Read more »

Customer relationship management (CRM) is strategy whereby companies use technology “…to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new …

Company Relationship Management (cRM) using Social Media Read more »